Welcome to Naturexpress! By using our website [https://www.naturexpress.in] or placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1️⃣ General
- Naturexpress is owned and operated by [Your Business Name].
- By accessing our website or making a purchase, you agree to be bound by these terms, our Privacy Policy, and all applicable laws.
- We reserve the right to update, modify, or change these terms at any time without prior notice.
2️⃣ Products & Orders
- All products listed on our site are subject to availability.
- We reserve the right to cancel or limit the quantity of any order for any reason.
- Product colors, materials, and details may vary slightly due to screen settings or handcrafted nature.
- Customized products (e.g., engraved, printed, handmade items) are non-returnable and non-refundable unless defective or damaged.
3️⃣ Pricing & Payments
- All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
- We accept secure payments via [Razorpay, UPI, Cards, etc.].
- In the event of pricing errors, we reserve the right to cancel any orders placed at the incorrect price.
4️⃣ Shipping & Delivery
- We aim to dispatch all orders within 1–3 working days.
- Delivery timelines vary by location but typically range from 3–7 working days within India.
- Delays due to courier partners, weather, or unforeseen events are beyond our control.
5️⃣ Return & Refund Policy
- We offer a 7-day return window from the date of delivery.
- Items must be unused, in original packaging, and returned with proof of purchase.
- Personalized items are not eligible for return.
- Please read our Refund & Returns Policy for full details.
6️⃣ Intellectual Property
- All website content — including product images, logos, graphics, and text — is the intellectual property of Naturexpress.
- You may not reproduce, reuse, or redistribute any content without prior written permission.
7️⃣ User Conduct
By using our website, you agree:
- Not to post or transmit unlawful, abusive, or objectionable content
- Not to attempt to gain unauthorized access to our systems
- To provide accurate and truthful information while registering or ordering
8️⃣ Limitation of Liability
- Naturexpress will not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
- Our liability is limited to the amount paid by you for the purchased product.
📩 Contact Us
If you have any questions about these terms, please contact us:
📧 Email: chetan.pratap@naturexpress.in
📞 Phone/WhatsApp: +91-8077170715
🌐 Website: www.naturexpress.in
